From drawing to shipping:
how an order moves through Electrocomposite
If this is your first time contacting us, this information is for you. From receiving the drawing to shipping the finished batch — every step of order fulfilment.
Six stages
Lead times are for typical tasks. Rush orders follow a separate procedure.
You send a drawing or specification
Inquiry received- drawing, specification, dimensioned sketch or part description
- material and grade if stated in the design documentation
- number of parts
- desired lead time
- destination city
- via the website form — attach the file and add a comment
- by email: info@e-compozit.ru
- in Max, WhatsApp or Telegram: +7-967-639-26-31
If you have no drawing — send a hand-drawn sketch with dimensions or a task description. If you don't know the grade — we'll select it ourselves.
We clarify parameters
before the quote- is the specified grade critical or can we consider an equivalent
- tolerance per dimension or grade of accuracy
- one-off order or serial production
- firm deadline or a buffer available
- extra documents needed: measurement reports, material certificates
You receive the quote
Quote preparation: 24 hours- line items from your drawing with article numbers
- unit price excluding and including 22% VAT
- lead time
- shipping terms
- payment terms
- alternative material options if needed
You confirm the order and pay the advance
production starts after the advance is received- confirm cooperation
- agree on terms
- pay the advance per the invoice
We manufacture and control quality
QC before shipment- geometric dimensions
- conformity of the material grade
- surface finish quality
- threads — verified with a gauge
- parameters separately agreed in the order
If deviations are found, we rework or remake the part until it matches the drawing.
We ship the finished parts
Production lead time: from 7 calendar days- product quality certificate
- delivery note
- VAT invoice
- packing list
We ship by carriers across Russia.
What to prepare
for the quote
To get the quote faster, attach:
- ✓drawing or sketch with dimensions and tolerances
- ✓material grade if stated in the design documentation
- ✓number of parts
- ✓desired lead time
- ✓destination city
If you have only a sample, a sketch or a general task description, send the inquiry. An engineer will review your task and ask any clarifying questions.
Who you work with
For any questions, quotes and order coordination — your manager is on the line. For urgent matters or non-standard parts, reach out directly.
Send a drawing for a quote
Mark the request as urgent — we'll reply within 6 hours during business hours. If sent after 17:00, the quote will arrive in the morning.