Delivery of parts
across Russia by carrier
We ship orders by carriers across Russia. The delivery cost and lead time are calculated and included in the quote.
Delivery methods
Carriers
We work with Delovye Linii and with direct trucks. We deliver to the carrier's terminal in Yekaterinburg or to the terminal in the destination city.
If you have a preferred carrier, we work with it. Please mention it in your inquiry or when confirming the order.
Pickup
Address: 620133, Yekaterinburg, Lunacharskogo St. 53, office 1
Delivery within Yekaterinburg
Free for orders from 100,000 RUB
Lead times
Exact lead times depend on the carrier, destination city, cargo dimensions and shipping schedule.
| Region | Delovye Linii | CDEK |
|---|---|---|
| Yekaterinburg | 1 day | 1 day |
| Moscow, Saint Petersburg | 4 days | 3 days |
| Urals, Western Siberia | 4 days | 3 days |
| Volga Region, South Russia | 8 days | 6 days |
| Far East | 14 days | 10 days |
Shipping cost
Who pays for delivery
The buyer pays for delivery. Transportation to the carrier's terminal in Yekaterinburg is free.
How the cost is calculated
The cost depends on cargo weight and dimensions, the carrier and the destination region. We calculate the delivery and include it in the quote.
Free delivery
Free delivery is considered on a case-by-case basis.
Packaging
We protect parts made of electrical-insulating materials from mechanical damage and moisture during transportation.
- pallet;
- straps;
- cardboard;
- stretch film.
Each unit is marked: item name, quantity, order number.
Documents at shipment
Every shipment includes:
- delivery note;
- VAT invoice;
- quality certificate for the product;
- TTN (consignment note).
If the cargo is damaged in transit
Record the damage on receipt
Do not sign the delivery note without inspecting the cargo. If the packaging is damaged, open the shipment in the presence of the carrier's representative and photograph the condition of the parts.
Draft a report with the carrier's representative
The damage report is the basis for a claim against the carrier.
Notify us
Write to us by email or messenger, attach the photos and the report. We help file the claim against the carrier.
Request a quote with delivery calculation
Specify the destination city in your inquiry. We will calculate the delivery cost and lead time, include them in the quote, and show the final amount before you confirm the order.
If marked as urgent, we reply within 6 hours during business hours. If you submitted after 5 pm, the quote comes in the morning.